FAQ

I like an outfit online, can I get it custom made?

Please email us at enquiries@varietysilkhouse.com with the outfit code/page link, and we will let you know if it is possible!

Something I like is now out of stock, can I order a piece in?

Please email us at enquiries@varietysilkhouse.com and we will look into this for you.

What are your returns policy?

Our returns policy is slightly different for items bought from our retail store or through our website. Please click this link to read our full returns policy: Returns Policy

Will I get charged Tax/VAT/Duties if shipping abroad?

We ship our products from the UK, so it is possible that to any countries outside of the UK you will have to pay customs duties and tax. This is not included in the price on our website, and you would need to check with your local customs charges for the price to be paid.